What products does Velvu offer?

Velvu specializes in a wide range of CCTV surveillance products, including high-quality CCTV cameras, power supplies, accessories, and related equipment. Our products are designed for both residential and commercial security needs.

What makes Velvu products different from others in the market?

Velvu products stand out due to our commitment to quality assurance, advanced technology, rigorous testing, and multi-level quality control. We offer reliable, cost-effective surveillance solutions without compromising on performance.

Why choose Velvu Technologies?

At Velvu, we are committed to delivering innovative, reliable, and affordable security solutions. With exceptional customer support and a team of industry experts, we ensure that every product meets the highest standards of quality and performance.

How do I purchase Velvu products?

You can purchase Velvu products through our website, http://velvu.in, and buy directly from our online store. Locate an official Velvu distributor near you and buy from our authorized distributors. Purchase from our trusted retail partners. For bulk orders or customization requests for CCTVs, please contact us for your specific needs.

Where is Velvu's manufacturing facility located?

Velvu operates a state-of-the-art 32,000 sq. ft. manufacturing hub in India, where we produce over 5 lakh products each month with a focus on quality, reliability, and performance.

Technical Support Executive

Jaipur Bindayka | Full Time

Apply Now

Company Name: Velvu Technologies Pvt Ltd.
Location: F-2, RIICO Industrial Area, Bindayaka, Jaipur, Rajasthan 302012
Job Type: Full Time, Work From Office
Contact: Sakshi Tak, 9257060457, Hr@velvu.in

Job Description:

The Technical Support Executive is responsible for providing technical assistance and troubleshooting support for CCTV cameras, DVR/NVR systems, and surveillance

software. The role involves resolving hardware, software, and networking issues and assisting customers, dealers, and installation teams.

Roles & Responsibilities:

Provide technical support for CCTV cameras, DVR/NVR systems, and accessories
Diagnose and resolve hardware and software issues
Assist customers with installation and configuration
Configure IP cameras and NVR systems
Troubleshoot LAN/WAN connectivity issues
Handle technical queries from customers, dealers, and distributors
Provide remote troubleshooting via phone, email, or remote tools
Maintain service records and support tickets

Requirements:

Basic networking knowledge (IP address, routers, LAN)
Understanding of computer hardware and operating systems
Troubleshooting and problem-solving skills
Good communication and customer support skills

Experience: 1– 5 years

Qualification: B. Tech. ,Diploma / Degree in Electronics, IT, or Computer Science

Apply for this Job

Name *

Email *

Mobile*

Location (City) *

Resume File*

Only DOC, DOCX, PDF format allowed

School

Degree

LinkedIn Profile

Website

Who is your most recent employer? (Type N/A if not applicable).

Gender

I certify that the information and supporting documents provided are true and correct. I understand that any false or misleading representations will be grounds for non-hire or termination at any time during my employment.

Yes